Privacy Policy
Introduction
Consumers First Insurance ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we collect it, how we use it, and the choices available to you regarding your personal information when you visit our website or communicate with us.
Certain quoting functions may be facilitated through third-party service providers, including insurance rating platforms. Those providers may maintain separate privacy policies governing their own systems.
Types of Information Collected
We may collect the following categories of information:
- Personal identifiers such as name, email address, phone number, mailing address, and ZIP code
- Insurance-related information submitted for quote requests
- Driver and vehicle information provided for underwriting purposes
- Communication preferences, including SMS consent status
- Technical information such as IP address, browser type, device information, and website usage data
How Information is Collected
Information may be collected when you:
- Submit a form or request a quote on our website
- Contact us by phone, email, or text message
- Interact with our website through cookies or analytics tools
- Provide information through a third-party insurance rating portal used by our agency
Purpose of Data Collection
We use collected information to:
- Provide insurance quotes and related services
- Respond to inquiries and customer service requests
- Send policy-related communications and updates
- Send SMS messages when you have provided consent
- Improve website functionality and user experience
- Comply with legal and regulatory obligations
Insurance carriers may obtain additional underwriting information such as credit-based insurance scores, motor vehicle reports, prior claims history, or other relevant data when evaluating a quote request.
Data Sharing Practices
We do not sell your personal information.
We may share personal information only as necessary to:
- Insurance carriers for the purpose of generating quotes
- Trusted service providers who assist in operating our business and who are under confidentiality obligations
- Comply with legal requirements, court orders, or lawful requests
If our business is acquired or merged with another entity, your information may be transferred as part of that transaction, subject to applicable privacy laws.
SMS consent and phone numbers are not shared with third parties or affiliates for marketing purposes.
Cookies and Automatic Data Collection
As is common practice, we may use cookies and similar technologies to enhance your browsing experience. Cookies help us analyze website traffic, improve functionality, and maintain session integrity. You may configure your browser to reject cookies, although doing so may affect website performance.
We may automatically receive and record certain information from your browser, including IP address, browser type, referring pages, and access times.
Data Security Measures
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.
While we use industry-standard security measures, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
User Rights
You may:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of personal information, subject to legal retention requirements
- Opt out of SMS communications at any time by replying STOP
SMS Communications and Text Messaging
If you provide your phone number and opt in to receive text messages, you consent to receive SMS related to insurance inquiries, customer care, account communications, and service updates.
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.
Contact Information for Privacy-Related Inquiries
This Privacy Policy is effective as of January 26, 2026. We may update this policy from time to time, and any material changes will be posted on this page.